Privacy Policy


Welcome to the privacy policy for Cryptogem. Here we explain what data we collect when you come to our platform and use it. We also explain why we collect this data and who your data is shared with. Please read over this and contact us with any questions regarding this document. Before you can sign up on Cryptogem, please review the policy and signify your acceptance of the various sections.

What Data We Collect on You, Our Customer.

Who you are.

  • Name
  • Email Address
  • Phone Number
  • Date of Birth
  • Other Similar Biographical Data

Device Identifiers

  • IP Addresses
  • Cookies for user device authentication
  • Other Similar Device Identifiers

Cryptogem Account Details

  • Username
  • User Profile Information
  • Time Zone
  • Default Language
  • Other Similar Account Details

Cryptogem Account Details

  • Trade Chat Messages
  • Trade Chat Attachments
  • Trade Activity
  • Transaction History
  • Affiliate Name
  • Affiliate ID
  • Affiliate Link
  • Affiliate Transactions
  • Offers Created
  • Offer Terms
  • Trade Instructions
  • Account Notifications
  • Other Similar Account Activity

Financial Data

  • Bitcoin Private Keys
  • Bitcoin Public Keys
  • Wallet Balance
  • Bitcoin transactions received
  • Bitcoin transactions sent
  • Other Similar Financial Data

KYC Documents

  • ID(National ID, Driver's License, Passport)
  • Proof of Residence
  • Selfie with ID
  • Other Similar KYC Documents


Where Your Data is Shared.

Some of your data on Cryptogem.global will be shared with 3rd parties for purposes of providing you the best services possible. We do not sell your data. We share the following data with 3rd parties. Please agree to this before signing up on Cryptogem.global

Some or all of your personal data may be shared with government agencies. This will only happen if an official legal request is sent to Cryptogem. Cryptogem may be required to keep these actions confidential from you.

Biographical

  • Email Address
  • Phone Number

Device Identifiers

  • IP Addresses

Cryptogem Account Details

  • Username

Cryptogem Account Activity

  • Trade Chat Messages
  • Trade Chat Attachments
  • Account Notifications

Financial Data

  • Bitcoin Private Keys
  • Bitcoin Public Keys
  • Bitcoin transactions


Why We Collect Certain Data.

Biographical

This information is collected to identify you in our systems for a variety of reasons including fraud protection, and certain financial regulations in various jurisdictions.

Device Identifiers

This information is collected to identify you in our systems for a variety of reasons including fraud protection, and certain financial regulations in various jurisdictions. This information also helps keep your account secure so we can keep a track of where your account has been accessed from. Logging your IP address also allows Cryptogem to offer you the best experience possible by determining your location for offer matching.

Cryptogem Account Details

Your Cryptogem account details are collected to ensure you have the best experience possible on our platform. This information also allows other users to interact with you in easier ways.

Cryptogem Account Activity

Your activity on Cryptogem.com is stored in order to provide you with great user feedback, amongst other things. As well as feedback for you, your account activity helps other users interact with you on Cryptogem easier. We also store this data in order to analyse transactions that may be in a dispute or other inquiry.

Financial Data

Financial data on Cryptogem is used to provide you with feedback on your transactional history. It is also stored on Cryptogem in order to facilitate your transactions.

KYC Documents

These documents are uploaded by customers who wish to verify their identity on the Cryptogem platform. This identity verification process allows you to have higher trade limits, and to have more access to offers on the platform.


How Long We Hold This Data

Cryptogem.global holds your account data indefinitely. This is because all account data is associated with financial transactions which may need to be referenced by government authorities. Cryptogem never sells this data or shares this data. When you close your account, we stop sharing your data with 3rd parties immediately. All data is stored in encrypted servers.


Publicly Viewable Data

Your user profile page and all open offers are publicly viewable pieces of content. You may elect to make your profile viewable to only trusted Cryptogem users. You may also elect to make any of your individual trade offers viewable to only trusted Cryptogem users.